Email
Email:THUNCT2009@gmail.com
WhatsApp
  1. Home
  2. /
  3. Support

Global Supply Chain Support Hub

THUN-CT Wire provides transparent access to critical operational protocols and logistics intelligence. For urgent inquiries regarding order discrepancies, expedited freight requests, or RMA authorizations, contact our 24/7 Customer

Contact Direct

Shipment Tracker

Logistics Intelligence Platform

Monitor your orders with military-grade precision:

  • ● Real-time Geo-tracking
  • Carrier API integrations (FedEx/UPS API 2.0 compatible)
  • Predictive ETA algorithms with 99.2% accuracy
  • ● Documentation Portal
  • Instant access to commercial invoices
  • HS code verification tool
  • ● Exception Alerts
  • Customs clearance delays
  • Temperature excursions (for XLPE-insulated products)
  • Mobile-optimized | API documentation available

Policies

Operational Compliance

Download standardized protocols in PDF/Excel formats:

  • ● Freight Policy Matrix
  • Expedited shipping surcharge calculator
  • Dangerous goods handling (UN 3481 lithium battery compliance)
  • ● Product Return Workflow
  • RMA pre-authorization form with barcode tracking
  • Restocking fee schedules by product category
  • ● Quality Assurance Protocols
  • ISO 9001:2015 audit trails
  • Lot traceability retention periods
  • Custom policy packages available for enterprise accounts

Terms & Conditions

Contractual Framework

Review legally binding terms governing:

  • ● Order Fulfillment SLAs: (lead times, incoterms 2020 applicability)
  • ● Liability Provisions: (consequential damages limitations per UCC §2-719)
  • ● Governing Law: (jurisdiction-specific arbitration clauses)
  • Latest revision: January 2024 | Redline version available upon request

Send Email

WhatsApp

 WhatsApp QR
Leave Your Message

Tell Us About Your
Wire & Cable Needs

Contact Direct
Home - THUN-CT

PRECISION-CORED CONNECTIVITY

Your Trusted Partner for Premium Cable Solutions Specializing in Wire Harnesses & Assemblies,Multi-Core Cables, Flat Ribbon Cables, High-Temperature Durable Wires, and Electronic Hook-Up Wires- OEM/ODM Services Tailored for Global Industries.

Products

About Us

CONNECT

Talk to Our Solutions Experts →  

  • Email：THUNCT2009@gmail.com
  • Phone：+86 13602637959
Facebook Twitter Instagram Linkedin

© 2024 Dongguan Chentan Electronics Technology Co., Ltd. All Rights Reserved

Privacy Policy   |   Sitemap

REQUEST A QUOTE

Complete the form below and briefly explain your business needs, which will help us route your quote request to the appropriate team member.